Player Safety First 18+ Only

tbjee Responsible Gaming

Gambling at tbjee is entertainment — nothing more, nothing less. We provide every Bangladesh player with the tools, information, and direct support access needed to keep gaming enjoyable, controlled, and within safe limits at all times.

Deposit Limits Session Time Alerts Cooling-Off Periods Self-Exclusion 24/7 Support

Our Commitment to Safe Play

At tbjee, responsible gaming is not a checkbox — it is a core part of how we operate. We believe that every player across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and the rest of Bangladesh deserves a gaming environment that actively supports their wellbeing, not one that exploits it.

Gambling should always be a leisure activity funded from disposable income, entered into with a clear head and a firm budget. It should never be used as a way to recover financial losses, cope with stress, or substitute for income. The moment gambling stops being fun is the moment tbjee wants you to step back — and we have built every tool you need to do exactly that.

tbjee enforces the 18+ age restriction without exception. Every account undergoes identity and age verification before real-money play is permitted. If you believe that someone under 18 has accessed the tbjee platform using your device or credentials, contact tbjee support immediately and change your login details without delay.

All responsible gaming tools described on this page are available free of charge, are activated instantly (or within the timeframes stated), and are never conditional on any additional wagering or account activity. You are in control — and tbjee is here to support that control.

Gambling Can Be Addictive — Know the Risks

Problem gambling can affect anyone, regardless of age, background, or income level. tbjee does not minimise this risk. If gambling is causing you financial stress, relationship problems, or emotional distress, please use the self-exclusion tool or contact tbjee support now. Help is always available, and reaching out is never judged.

24/7
Support Available
18+
Strict Age Gate
4
Safety Tools
0৳
Cost to Use Tools

Your Responsible Gaming Tools

tbjee provides four built-in player protection tools, all accessible directly from your account settings panel. Each tool is designed to help you maintain full control over your tbjee activity.

Deposit Limits

Set a maximum deposit cap on a daily, weekly, or monthly basis. Once your limit is configured, any deposit attempt that would exceed it is automatically blocked. Reducing your limit takes effect immediately. Increasing your limit is subject to a mandatory 24-hour cooling-off period — this delay is intentional and protects you against impulsive decisions made in the heat of a session.

Session Time Alerts

Choose a session duration threshold — for example, 30 minutes, 1 hour, or 2 hours — and tbjee will display a clear on-screen reminder when your continuous play session reaches that length. Time alerts are a gentle but effective nudge to pause, reflect, and decide whether you want to continue or log out. They do not end your session automatically — the choice is always yours.

Cooling-Off Period

A cooling-off period temporarily suspends your ability to make deposits and place bets for a defined duration — choose from 24 hours, 48 hours, 72 hours, or 7 days. During the cooling-off period your account remains accessible for reviewing your history and withdrawing any remaining balance, but no real-money gaming activity is permitted. Cooling-off periods cannot be cancelled once activated.

Self-Exclusion

Self-exclusion is the strongest protection tool available on tbjee. It permanently closes your account for a minimum period of 6 months, up to a maximum of 5 years, or indefinitely. Once self-exclusion is activated, it cannot be reversed until the chosen period has fully elapsed. tbjee will also suppress all promotional communications to you during the exclusion period. To request self-exclusion, contact support at [email protected].

How to Activate a Tool

Step 1 — Log In to Your Account

Visit the tbjee Login page and sign in to your registered Bangladesh account using your mobile number and OTP.

Step 2 — Open Account Settings

Navigate to your account dashboard and select the "Responsible Gaming" section from the settings menu.

Step 3 — Select Your Tool

Choose from Deposit Limits, Session Time Alerts, Cooling-Off Period, or Self-Exclusion. Review the tool description before confirming.

Step 4 — Confirm Activation

Confirm your selection. Most tools take effect immediately. Limit increases are subject to a 24-hour delay. Self-exclusion requests are processed by the support team within 1 hour.

Need Immediate Help?

If you feel that gambling is causing distress right now and you need your account suspended immediately, the fastest path is to contact tbjee support directly. Our team operates around the clock and will action an emergency account suspension within 60 minutes of your request.

Emergency Support Contact
Subject line: "Urgent — Account Suspension Request"
Response Time Commitment
  • Emergency suspension requests: within 1 hour
  • Self-exclusion confirmation: within 1 hour
  • Deposit limit changes: immediate (reductions) or 24 hours (increases)
  • Cooling-off activation: immediate

Recognising Problem Gambling

Problem gambling rarely announces itself clearly. It tends to develop gradually, and the signs can be easy to dismiss or rationalise. The following behaviours are widely recognised indicators that gambling may be shifting from entertainment to a harmful pattern.

  • Chasing losses: Continuing to gamble specifically to recover money already lost, rather than for enjoyment.
  • Budget overruns: Regularly spending more on gambling than planned or more than you can comfortably afford from disposable income.
  • Preoccupation: Spending significant mental energy thinking about gambling when not actively playing — planning the next session, reliving past wins, or calculating odds.
  • Concealment: Hiding gambling activity from family members, friends, or colleagues, or feeling the need to lie about how much you have spent or won.
  • Emotional dependency: Using gambling as a way to escape stress, anxiety, boredom, or difficult emotions, particularly after arguments or periods of low mood.
  • Neglecting responsibilities: Allowing gambling to interfere with work performance, family obligations, bill payments, or social commitments in Dhaka or elsewhere in Bangladesh.
  • Failed attempts to stop: Trying to reduce or stop gambling and finding that you are unable to do so despite genuinely wanting to.
  • Borrowing to gamble: Taking loans, using credit, or borrowing money from family or friends specifically to fund gambling activity.

Quick Self-Assessment

Answer these questions honestly to get a clearer picture of your relationship with gambling. If you answer "yes" to three or more, tbjee strongly encourages you to activate the self-exclusion tool or reach out to support.

1
Have you ever gambled with money that was meant for essential expenses such as rent, food, school fees, or utility bills?
2
Have you tried to win back money you have lost by placing further bets in the same or a later session?
3
Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?
4
Have you ever concealed the extent of your gambling from someone close to you?
5
Has gambling ever negatively affected your work, studies, family relationships, or financial stability?
6
Do you find yourself thinking about gambling frequently, even when doing other things?
7
Have you ever borrowed money or sold possessions in order to fund gambling activity?

Guidelines for Healthy Gambling Habits

Following these practical guidelines will help ensure that gambling at tbjee remains a positive part of your leisure time — not a source of financial or emotional harm.

Set a Hard Budget Before You Start

Decide the maximum amount you are willing to spend before you open the tbjee platform. Treat this figure as a fixed entertainment cost, the same way you might budget for a cinema visit or a meal out in Dhaka. Set a tbjee deposit limit to make this budget enforceable, not just aspirational.

Accept That Losses Are Part of the Game

All casino games and sports betting carry a house edge or margin. Over a large number of bets, the mathematical expectation for every player is a net loss. Play for the enjoyment of the experience — a win is a bonus, not an entitlement. Never gamble with the expectation of making a profit or supplementing your income.

Take Regular Breaks

Extended gaming sessions impair judgement, increase emotional decision-making, and make it harder to stick to a budget. Enable tbjee session time alerts and honour them. Step away, have a glass of water, speak to family — the games will still be there when you return, but the clarity of mind you preserve is irreplaceable.

Never Gamble Under Emotional Distress

Avoid gambling when you are feeling stressed, upset, tired, or under the influence of alcohol. Emotional states reduce self-control and increase the likelihood of impulsive bets that go beyond your budget. If you find yourself in this state and feeling the urge to gamble, activate a cooling-off period and revisit the platform when you feel settled.

Keep Gambling Social and Transparent

Gambling becomes riskier when it is hidden. Letting a trusted family member or friend know that you gamble recreationally — and roughly what you spend — creates a natural accountability that helps prevent escalation. If you feel the need to conceal your gambling from loved ones in Chittagong, Sylhet, or anywhere else, treat that feeling as an early warning sign.

Balance Gambling with Other Activities

A healthy relationship with gambling means it occupies a modest, defined place among a range of leisure activities. If tbjee is becoming your primary source of entertainment or excitement, or if other hobbies, social activities, and relationships are fading in favour of gaming sessions, it is time to step back and rebalance your leisure life.

Protecting Minors — Strict 18+ Policy

tbjee enforces a strict minimum age requirement of 18 years for all registered players. No exceptions are made under any circumstances. Age verification is conducted as part of the account registration process, and tbjee reserves the right to request additional documentary proof of age at any time.

If tbjee discovers that an account has been registered or used by a person under the age of 18, the account is immediately closed, all funds are frozen, and any winnings accumulated during underage play are forfeited. Deposited funds will be returned to the original payment method after investigation.

If you share a device or a bKash/Nagad/Rocket account with other household members in Dhaka, Khulna, Rangpur, or elsewhere in Bangladesh, please take the following precautions to prevent underage access to the tbjee platform:

  • Use a strong, unique password for your tbjee account and never share it.
  • Enable device screen locks and do not leave tbjee sessions open and unattended.
  • Log out of tbjee fully after each session on shared devices.
  • Consider activating parental control software on devices accessible to minors.
  • If you believe a minor has accessed your tbjee account, contact support immediately.
Account Access by a Minor
What to do if you suspect underage access
  1. Change your tbjee account password immediately.
  2. Log all active sessions out from the account security settings.
  3. Email tbjee support at [email protected] with the subject "Minor Access Report".
  4. Provide the approximate date and time you believe the underage access occurred.
  5. tbjee will investigate, quarantine any relevant game activity, and confirm the outcome to you within 48 hours.
KYC Verification

Every account is identity and age verified before real-money deposits are enabled.

Account Security

OTP-based login tied to your registered Bangladesh mobile number prevents unauthorised access.

Play Within Your Limits at tbjee

Ready to enjoy tbjee responsibly? Log in to configure your deposit limits and session alerts, explore our full game range, or read the FAQ for answers to common account and safety questions.

18+ only. Gambling is entertainment. If gambling is causing you problems, contact [email protected] immediately.